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Vous avez des questions sur les impôts canadiens ? Nous sommes là pour vous aider.
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support@canadataxcalculator.com
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Please use this form for technical support regarding calculating your income tax or GST/HST, bug reports, feature requests, or business inquiries. We aim to respond to all inquiries within 1-2 business days. Please note that we cannot provide personalized financial or legal tax advice.
What we can help with
- Calculator questions: if a result looks wrong, send your inputs (province, gross income, RRSP, deductions) and we will trace the calculation against the official CRA tables.
- Bug reports: form fields not accepting input, calculations not appearing, mobile layout problems, broken links.
- Article corrections: if a blog post cites a stale figure or contradicts the current CRA guidance, point us to the article and the source we should reference.
- Feature requests: credits or deductions we do not yet model, calculators for situations we have not covered, accessibility improvements.
- Business and advertising inquiries: use the form with subject prefix "Business —" and we will route to the appropriate inbox.
What we cannot do
We are not a licensed tax preparer, accounting firm, or financial advisor. We cannot:
- Tell you whether a specific transaction is taxable in your particular situation
- Advise on rental property structuring, corporate reorganization, or estate planning
- File your tax return on your behalf or represent you to the CRA
- Verify the deductibility of specific expenses without a full review by a professional
For these matters, please consult a CPA, a CFA, or a CRA-authorized tax preparer who can review your complete situation. The CRA also offers a free Community Volunteer Income Tax Program (CVITP) for taxpayers with modest income and simple situations.
Response time, privacy, and what to expect
We aim to respond to every message within 1 to 2 business days, Monday to Friday. Messages received over the weekend or on a Canadian statutory holiday are answered on the next business day. Highly technical questions (specific tax scenarios, multi-province income, capital gains edge cases) may take an additional day while we cross-reference the relevant CRA bulletin before replying.
Your privacy: The information you submit through this contact form — name, email, subject, message — is stored only for the purpose of replying to your inquiry. We do not add submitters to any mailing list, sell contact details, or share your message content with third parties. Our full data handling practices are described in our Privacy Policy.
Note on time-sensitive tax questions: if your question is about an imminent CRA deadline (RRSP March 1, personal filing April 30, self-employed June 15, GST/HST quarterly), please email support@canadataxcalculator.com directly with "URGENT" in the subject line. We prioritize deadline-sensitive replies but cannot guarantee same-day response.
Suggesting new content: we welcome topic suggestions for the blog. If you noticed a question that is not covered elsewhere — particularly around provincial differences, niche credits, or recent CRA rule changes — let us know and we will research it. Suggestions that we publish are credited to the submitter (if they agree) or remain anonymous (default).